Updated: 2024-11-25

1. Introduction and Acceptance of Terms

Welcome to Query Fast! By accessing or using our service, you agree to be bound by these Terms and Conditions. If you do not agree with these Terms, please do not use Query Fast.

Official Name: Query Fast
Acceptance of Terms: Users must explicitly agree to these Terms and Conditions during registration.
Eligibility: Users must be at least 18 years old to register and use Query Fast.

2. Definitions

Service: Query Fast and all functionalities it provides.
User: Any individual or organization using Query Fast.
Organization: A registered group or entity in Query Fast.
Content: Any data, queries, or outputs generated by the service.

3. Service Description

Query Fast is a tool that allows users to query their databases using natural language through a simple, intuitive chat interface.

3.1. Limitations

Query Fast is currently limited to PostgreSQL-compatible databases.
Query Fast does not verify the accuracy or completeness of user-provided database credentials or queries.
Query Fast may generate "incorrect queries" due to the nature of natural language processing, and users must verify queries before execution.
To minimize potential risks, Query Fast recommends connecting to a read replica of the database instead of the primary database. This helps protect the integrity and availability of the primary database during query operations and eliminates the risk of data loss and manipulation.

4. User Accounts

4.1. Account Security

Query Fast does not use passwords. Instead, users log in via magic links sent to their registered email addresses.
Users are responsible for ensuring the security of their email accounts, as access to their Query Fast account is tied to their email.
Accounts are for individual use only and cannot be shared.
Organization admins can invite multiple users to share access within the organization, but personal credentials (e.g., email accounts) must not be shared.

4.2. Account Termination

Users can terminate their accounts by contacting support at support@query-fast.com.
Query Fast may terminate or suspend a user's account for the following reasons:
- Violation of the Terms and Conditions.
- Unauthorized, fraudulent, or malicious use of the service.
- Non-compliance with applicable laws or regulations.
- Requests from law enforcement or other regulatory authorities.
Upon termination, user data will be retained or deleted in accordance with the data retention policy. Sensitive data, such as database credentials, will be deleted immediately unless required for compliance with legal obligations.

5. User Responsibilities and Acceptable Use

5.1. Permitted Activities

Users may use Query Fast to generate and execute SQL queries for legitimate business purposes.
Users may access and query only databases for which they have proper authorization.
Users may share generated query outputs internally within their organization, as permitted by their organization’s policies.

5.2. Prohibited Activities

Users may not attempt to reverse engineer Query Fast or any of its components.
Users may not use Query Fast to access databases or data without proper authorization.
Users may not input malicious or harmful code through the Query Fast interface.
Users may not share magic link access or any form of account access with unauthorized users.
Users may not use Query Fast for unlawful, unethical, or harmful activities, including but not limited to violating applicable data protection laws or company policies.

5.3. Compliance

Users are solely responsible for ensuring they have the appropriate rights and permissions to access and query any database they connect to Query Fast. Query Fast does not verify user-provided credentials or their authorization to access the connected databases.

5.4. User Responsibilities

Users are responsible for ensuring the database credentials they provide are accurate and have the necessary permissions to access and query their database.
Users are fully responsible for the queries they run and the consequences of those queries.

6. Intellectual Property Rights

6.1. Ownership

Query Fast owns all intellectual property rights to its software, underlying code, design, branding materials, and any related content. Users are granted a non-exclusive, non-transferable, and revocable license to use the service in accordance with these Terms.

6.2. User Content

Users retain ownership of the data they provide and the outputs generated through Query Fast.
Query Fast processes user queries and retains them for providing continuity of the chat experience. Query Fast does not claim ownership of user-provided data or generated outputs.

6.3. Licensing

Users are granted a non-exclusive, non-transferable, and revocable license to use Query Fast for legitimate business purposes in accordance with these Terms.
This license does not grant users rights to copy, modify, distribute, or create derivative works based on Query Fast software or any part of the service.

7. Data Handling and Privacy

7.1. Data Sharing

Query Fast does not share sensitive user data, such as database credentials, with third parties except for necessary service providers.
Service providers include Clerk (for user authentication), Upstash/Redis (for caching), Vercel (for server infrastructure), and NeonDB (for database services).
Data may be shared only to comply with legal obligations, court orders, or government requests.

8. Confidentiality

Query Fast maintains the confidentiality of user data, including sensitive information like database credentials.
User data may only be disclosed under the following circumstances:
- To comply with legal obligations, such as responding to subpoenas, court orders, or other lawful government requests.
- When disclosure is necessary to protect the rights, safety, or property of Query Fast, its users, or the public.

9. Security Measures

Query Fast adheres to industry best practices for data security, including AES-256 encryption for data at rest and secure HTTPS/TLS for data transmission.
Users are responsible for ensuring the security of their email accounts, as magic links for authentication are sent to the registered email address.
Users must safeguard their database credentials and ensure they are accurate and provided only to Query Fast's secure platform.

10. Payment Terms

10.1. Pricing Model

Beta Phase: Query Fast is free to use during the beta phase.
Future Plans: There are plans to introduce a subscription-based model in the future.

10.2. Payment Methods

Current Status: Payment methods are not applicable during the beta phase.
Future Payments: In the future, payments will likely be handled through secure processors like Stripe.

10.3. Billing Cycle

Beta Phase: No billing occurs during the beta phase.
Future Billing: Billing cycles for future subscription plans will be determined upon the launch of paid services.

10.4. Refund Policy

Beta Phase: No refunds are applicable during the beta phase as the service is free.
Future Policy: A refund policy will be introduced alongside paid plans in the future.

11. Modifications to the Service and Terms

11.1. Right to Modify

Query Fast reserves the right to modify, suspend, or discontinue any part of the service at any time, with or without notice.
Modifications may include feature updates, service improvements, or termination of the beta phase.

11.2. Notification of Changes

Users will be notified of significant changes to the service or Terms and Conditions via email.
Updates will also be announced on the Query Fast platform or website, with the most recent revision date clearly indicated.

11.3. User Agreement

Continued use of Query Fast after changes constitutes acceptance of the updated Terms and Conditions.

12. Termination

12.1. User Termination

Users can terminate their accounts by contacting support at support@query-fast.com.

12.2. Service Provider Termination

Query Fast may terminate or suspend a user's account for the following reasons:
- Violation of the Terms and Conditions.
- Unauthorized, fraudulent, or malicious use of the service.
- Non-compliance with applicable laws or regulations.
- Requests from law enforcement or other regulatory authorities.

12.3. Post-Termination Data Handling

Upon termination, user data will be retained or deleted in accordance with the data retention policy.
Users may request permanent deletion of their data by contacting support at support@query-fast.com.
Sensitive data, such as database credentials, will be deleted immediately unless required for compliance with legal obligations.

13. Disclaimers

13.1. Warranty Disclaimer

Query Fast is provided "as is" and "as available," without any warranties, express or implied.
Query Fast makes no warranties regarding the accuracy, reliability, or suitability of the service for any particular purpose.

13.2. Service Availability

Query Fast does not guarantee uninterrupted access or availability of the service.
The service is provided without guarantees of uptime or uninterrupted access.
Service interruptions may occur due to maintenance, updates, or unforeseen technical issues. Query Fast is not liable for any resulting delays or losses.

13.3. Data Accuracy

Query Fast does not guarantee the accuracy, completeness, or reliability of queries or results generated by the service.
Users are responsible for verifying query results before use. Query Fast is not liable for any errors or omissions in query results.
Query Fast always aims to generate compliant and safe queries, but due to the inherent limitations of natural language processing, users must exercise caution and verify queries before execution.

14. Limitation of Liability

14.1. Extent of Liability

Query Fast is not liable for indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or business opportunities, arising from the use or inability to use the service.
Liability is limited to the maximum extent permitted by law.

14.2. Liability Cap

If Query Fast is found liable, its total liability will not exceed the greater of $10 or the amount paid by the user for the service in the 12 months preceding the event.

14.3. Specific Exclusions

Query Fast is not responsible for database errors, security breaches, or data loss resulting from incorrect database credentials or unintended queries.

15. Indemnification

15.1. User Agreement

Users agree to indemnify and hold Query Fast harmless from any claims, damages, losses, liabilities, or expenses (including reasonable legal fees) arising from:
- Their use or misuse of the service.
- Violation of the Terms and Conditions.
- Unauthorized access to or use of a third-party database.

15.2. Scope

Indemnification applies to actions or omissions such as:
- Misuse of the service, including running unauthorized queries.
- Breach of intellectual property rights or data protection laws.
- Providing false, inaccurate, or unauthorized database credentials.
- Violations of applicable laws or regulations related to the user’s use of the service.

16. Governing Law and Jurisdiction

16.1. Applicable Law

These Terms and Conditions will be governed by and construed in accordance with the laws of Sweden, without regard to its conflict of law provisions.

16.2. Dispute Resolution Venue

Any disputes arising out of or relating to these Terms and Conditions or the use of Query Fast will be resolved exclusively in the courts located in Stockholm, Sweden.

17. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect and will be interpreted to fulfill the original intent as closely as possible.

18. Entire Agreement

These Terms and Conditions constitute the entire agreement between the user and Query Fast and supersede all prior agreements, communications, or understandings, whether written or oral, related to the subject matter herein.

19. Force Majeure

Query Fast is not liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, cyberattacks, labor disputes, government actions, or interruptions in internet or telecommunications services.

20. Third-Party Services

Query Fast relies on third-party services, including Clerk (for user authentication), Vercel (for infrastructure), NeonDB (for database services), and AWS (for caching via Redis/Upstash). While these providers are carefully selected, Query Fast disclaims liability for any interruptions, breaches, or failures caused by these third-party services.
Users acknowledge that service availability may be affected by the performance of these third-party providers.

21. Feedback and User Submissions

21.1. Rights to Feedback

By providing feedback or suggestions, users grant Query Fast a non-exclusive, royalty-free, perpetual, and irrevocable license to use, modify, or incorporate the feedback into the service or other related projects without any obligation to compensate the user.

21.2. Compensation

Users are not entitled to any compensation for feedback, suggestions, or ideas provided to Query Fast.

22. Contact Information

For support, inquiries, and legal notices, users can contact Query Fast at:
- Email: support@query-fast.com

23. Regulatory Compliance

23.1. Privacy Laws

Query Fast complies with the General Data Protection Regulation (GDPR) for users in the European Union and other applicable data protection laws.
Query Fast also aims to comply with the California Consumer Privacy Act (CCPA) for users in California.

23.2. User Consent

Users provide explicit consent to data collection and processing by registering for Query Fast and accepting the Terms and Conditions during the registration process.
This consent is documented within the platform.

24. Dispute Resolution

24.1. Resolution Mechanism

Any disputes arising from or related to these Terms and Conditions or the use of Query Fast will be resolved exclusively through court litigation in Stockholm, Sweden.

24.2. Class Action Waiver

Users agree to waive any right to participate in class-action lawsuits or similar proceedings against Query Fast.

25. Age Restrictions

Users must be at least 18 years old to register and use Query Fast.

26. Cookies and Tracking

26.1. Usage

Query Fast uses cookies for authentication through Clerk and to maintain user sessions.

26.2. Purpose

Cookies are used for authentication, maintaining user sessions, and gathering anonymized usage statistics for service improvement.

26.3. Opt-Out

Users can opt-out of non-essential cookies by adjusting their browser settings.
Essential cookies required for authentication and platform functionality cannot be disabled.

27. Advertising and Marketing

27.1. Use of Data

Query Fast does not use user data for advertising purposes.
Query Fast may use user contact information for direct marketing purposes, such as notifying users about product updates or new features, but only with prior user consent.

27.2. Third-Party Advertising

Query Fast does not host third-party advertisements.

27.3. Opt-Out Options

Users can opt-out of receiving marketing communications at any time by clicking the "unsubscribe" link in the email or contacting support at support@query-fast.com.

28. Changes to Terms and Conditions

28.1. Update Frequency

The Terms and Conditions may be updated periodically as needed, particularly when significant changes to the service or policies are made.

28.2. User Notification

Users will be notified of updates to the Terms and Conditions via email or announcements on the Query Fast platform.
The updated Terms will always include the date of the most recent revision.

29. Consent to Electronic Communications

29.1. Communication Methods

By using Query Fast, users consent to receive all communications electronically, including updates to the Terms and Conditions, notifications, and account-related information, via email or through the Query Fast platform.

29.2. Legal Notices

Electronic communications, including emails and platform notifications, are considered sufficient for providing legal notices to users.

30. Links to Other Websites

30.1. External Links

Query Fast may contain links to third-party websites or services for user convenience. However, Query Fast does not endorse or assume responsibility for the content, privacy policies, or practices of these external websites.

30.2. Liability Disclaimer

Query Fast disclaims all responsibility for any issues, damages, or losses arising from the use of third-party websites linked through the platform. Users access such links at their own risk.

31. No Waiver

Failure by Query Fast to enforce any provision of these Terms does not constitute a waiver of that provision or any other provisions of the Terms. Query Fast retains the right to enforce such provisions at any time.

32. Assignment

32.1. Transfer of Rights

Users may not assign or transfer their rights or obligations under these Terms without prior written consent from Query Fast.

32.2. Query Fast's Rights

Query Fast reserves the right to assign or transfer its rights and obligations under these Terms without user consent, including but not limited to scenarios such as a merger, acquisition, or sale of assets.

33. Headings

The section headings in these Terms are for convenience only and do not affect their meaning or interpretation.

Conclusion

By using Query Fast, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you have any questions or concerns, please contact us at support@query-fast.com.

Effective Date: 2024-11-20